Privacy Policy

1. Introduction

Yancheng Herun Steel Structure Engineering Co., Ltd. ("Herun Steel", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our steel structure manufacturing and fabrication services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a quote request or inquiry form
• Contact us via email, phone, or WhatsApp
• Upload project drawings or specifications
• Subscribe to our newsletter or updates
• Enter into a business relationship with us

This information may include:

• Name and job title
• Company name and address
• Email address and phone number
• Project specifications and requirements
• Technical drawings and documents

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Geographic location (country/region level)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations
• Process and fulfill your orders for steel structure products
• Communicate about project progress and delivery schedules
• Send technical specifications and product documentation
• Improve our website and services
• Comply with legal obligations and business requirements
• Protect against fraudulent or unauthorized transactions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted partners who assist in our operations, such as shipping companies and payment processors
• Business Partners: When necessary to fulfill your project requirements
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure server infrastructure, encrypted data transmission (SSL/TLS), and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For business records related to completed projects, we typically retain information for 7 years to comply with legal and contractual obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some functionality of our website.

9. International Data Transfers

As an international steel structure manufacturer serving global clients, your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: